The Monkey^™ makes shooting experiences in the field or on the range fluid and efficient, a testament to its ingenious design. Here are answers to frequently asked questions about the device or how to order:

Sizing | Private label | Quantity Orders | Payment methods | Stock availability | Returns & Exchanges

 

How to choose your size

Important for optimal speed in reloading is the device’s sizing. With the arm relaxed against the body, measure from the soft part of the shoulder across the body to the join of your loading hand wrist and the heel of the thumb. That length determines the size of The Monkey^™. See the diagram and sizing chart here.

 

Your logo on The Monkey^™

The Monkey^™ is constructed with a special tubing material to ensure easy settling of the cartridges down to the bottom. This tube is screen printed with our logo and colours, but special arrangements can be made for the right customer. Contact us to learn how you can co-brand the tube with your logo or message. We also welcome private label or white label enquiries. Please contact us here.

 

How to order in quantity

If you’d like to explore orders in quantity, as in police or military shotgun applications, we are glad to accommodate you. Please contact us here. We encourage you as a trial to order a single quantity here as a first step.

 

How to make payment

You may order The Monkey^™ here at monkeyloader.com and pay with Visa, Mastercard, American Express, or Paypal. Your card will be charged during check-out and your order dispatched within 3 business days. Or you may pay by cheque payable to Monkey Loader and sent to the payment address here.

Orders paid for by cheque will be dispatched after bank clearing, approximately 10 business days.

 

Stock availability and back-orders

We strive to ensure that we always have adequate stocks of the Monkey^™ and that stock levels on our website are current. However sometimes stock will sell faster than anticipated and we will replenish stock as quickly as we can. In this instance we will hold your order back until all items are ready to dispatch unless you direct us otherwise; we will keep you informed throughout. We will not send an item you have not ordered as a replacement for one you have unless you instruct otherwise. We accept no liability from our inability to supply goods due to lack of stock other than returning any payments made to you.

 

Returns & Exchanges

If you are not entirely satisfied with your order or you wish to change it, we will gladly exchange or refund any unused items within 14 days of purchase. Just follow these 3 easy steps:

1. Email load@monkeyloader.com and we will issue you with a returns reference number and address for dispatch. (Goods sent back without a returns number will take longer to process.)
2. Using the same parcel that the goods arrived in, pack the item(s) to include all the original packaging, your invoice and the returns number issued to you.
3. Send the parcel back to us at the address supplied above.

All goods are returned at your own risk and cost. We recommend returning goods to us by a recorded delivery method.

 

Non-refundable items
Goods damaged in your possession will not be refunded. Neither will additional postal services (e.g. Next day delivery).

 

Faulty or incorrect items
In the rare event of the Monkey^™ being faulty or not what you ordered, please contact us as soon as you receive the goods by email at load@monkeyloader.com. We will issue you with a returns number. Please then post the item(s) back to us, following the guidelines above.

We will refund the cost of the postage to the value of recorded delivery (we cannot refund additional postage charges above this) and we will organise the replacement or repair.

 

Tax and currency

All prices quoted are in Pounds Sterling (GBP) and include Value Added Tax. VAT applies to all European Union (EU) countries and is currently set at 20%. The right is reserved to adjust prices.

VAT does not apply to countries outside of the EU and will be deducted from orders placed and delivered outside the EU. Any customs or import duties incurred on entering a country are the responsibility of the customer.

 

Disclaimers

We have taken great care to ensure that all descriptions and specifications of the product are correct on the website. Whilst the colour reproduction of the Monkey^™ on the website is close, slight variations may occur. Due to fluctuations beyond our control we reserve the right to alter prices or specifications without prior notice.